Gastroenterology, weight + lifestyle management

News

Announcements and Updates

Telemedicine in Time of COVID-19 Pandemic

We are closely monitoring the development around COVID-19 pandemic. Our top priority is the health and safety of our patients, staff and physicians. As mandated by state of California, we are strongly encouraging social distancing and avoiding physical contact as much as possible. In order to care for our patients in this challenging time, we are now offering telemedicine using simultaneous video and audio communication for types of office visit that do not require direct physical examination. You can discuss this option when you communicate with our office staff for further direction.


An Update

Our medical practice supports local, state, and national efforts to fight the COVID-19 pandemic as it continues to spread throughout the nation and our community. To keep you and our staff safe and to preserve personal protective equipment and patient care supplies during this emergency, we are following state and local health department guidelines as well as recommendations from the Centers for Disease Control and Prevention. Our practice is taking the following actions:

  • We are postponing all routine appointments. We will contact you to reschedule any upcoming appointments.

  • We are postponing all elective, nonurgent inpatient and outpatient surgeries and procedures.

  • We will continue to answer questions and respond to urgent inquiries by telephone.

  • We are limiting our hours of practice and the types of care given/procedures performed.

  • We are suspending in-person visits and are integrating telemedicine into our practice. To participate in telemedicine consultations, download the telemedicine consent form posted on our website under forms tab. Return the signed document to our office promptly to help ensure continuity of care.

  • Prescription refills are available consistent with federal and state laws.

  • Consultations with your other healthcare providers and specialty consultants will continue to be conducted by this office electronically by telephone and secure email.

  • Inquiries that are not urgent may be submitted by leaving voicemail; responses will be made within three business days of receipt.

  • If you experience any medical emergencies during hours that we are not open, please call 911 immediately for assistance.

  • We will make your medical records available upon receipt of a completed and signed HIPAA-compliant release form. Please call our office for a copy of the authorization form.

Our first priority continues to be the safety and well-being of our patients and staffs. We will continue to monitor the situation on a national, regional, and local basis to remain current on all medical developments concerning the pandemic and recommended best practices. Our website will be updated as circumstances evolve.

Please contact us by telephone at (714) 545-7311 or by email at info@digestivemd.com if you have questions that are not urgent. We will respond as soon as we can.

Thank you for choosing our practice. We appreciate your patience during this difficult time.

Andrew Ko